Privacy Policy

Privacy Policy

Last updated: December 26th, 2024

  1. Introduction

Welcome to Arcadia Advance Group, LLC (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how Arcadia Advance Group, LLC may collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the “Services”). Please read this Privacy Policy carefully. By accessing or using any part of our Services, you acknowledge that you have read, understood and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

  1. Information We May Collect

We may collect various types of information from and about users of our Services, including:

2.1 Personal Information

We may collect information that identifies you as an individual or relates to an identifiable individual (“Personal Information”), which may include, but is not limited to:

  • Identifiers: Such as your name, postal address, email address, telephone number, or other similar identifiers.
  • Financial Information: Such as your billing address, payment card details, or other payment information necessary to process transactions.
  • Professional or Employment-Related Information: If relevant to the Services provided, we may collect information about your profession, job title, or employer.
  • Other Information You Choose to Provide: Any other information you voluntarily submit to us, such as through contact forms, surveys, or communications with our team.

2.2 Automatically Collected Information

When you access or use our Services, we may automatically collect certain information about your device, browsing actions, and usage patterns (“Automatically Collected Information”), which may include:

  • Device Information: We may collect information about the computer, mobile device, or other device you use to access the Services, such as your IP address, operating system, browser type, device identifiers, and mobile network information.
  • Usage Details: We may collect details of your visits to our Services, including traffic data, logs, referring/exit pages, date and time of your visit, error information, clickstream data, and other communication data and the resources that you access and use on the Services.
  • Location Information: We may collect information about the general location of your device if you have enabled location services on your device, subject to your device settings.
  • Cookies and Similar Technologies: We may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Services. This helps us improve our Services and personalize your experience.
  1. Third-Party Services and Technologies

To enhance our Services and provide certain functionalities, we may use a variety of third-party services. These include, but are not limited to:

  • Analytics Providers: Such as Google Analytics, to help us understand how users interact with our Services.
  • Payment Processors: Such as Stripe or PayPal, to securely process payments.
  • Marketing and Advertising Partners: Such as Google Ads or Facebook Ads, to deliver targeted advertising.
  • CRM and Communication Platforms: Such as Mailchimp or Twilio, for managing customer relationships and communications.
  • Web Hosting and Cloud Platforms: Such as AWS or Google Cloud, for hosting our website and storing data.

These third-party services may collect, process, and store your information according to their own privacy policies and terms of service. We do not control these third parties’ tracking technologies or how they may be used. By using our Services, you acknowledge and agree that you should refer to the privacy policies and terms of service of these third-party providers for information about how they handle your data. We are not responsible for the privacy practices or content of these third-party services.

  1. How We May Use Your Information

We may use the information we collect about you or that you provide to us for a variety of purposes, including:

  • To Provide and Improve Our Services: To present our website and its contents to you, to deliver the Services you request, and to enhance the functionality, performance, and user experience of our Services.
  • To Process Transactions: To process and fulfill your orders, payments, and other transactions.
  • To Communicate with You: To respond to your inquiries, send you important notices, provide customer support, and keep you informed about updates to our Services.
  • For Marketing and Promotional Purposes: To send you marketing communications, newsletters, promotional offers, and other information that may be of interest to you, where you have consented to receiving such communications.
  • For Analytics and Research: To analyze usage trends, monitor the effectiveness of our marketing campaigns, and conduct research to improve our Services.
  • For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or governmental requests, to enforce our Terms of Service and other agreements, and to protect the rights, property, or safety of Arcadia Advance Group, LLC, our users, or others.
  • For Internal Business Purposes: To manage and administer our business, including data analysis, audits, fraud monitoring and prevention, developing new products and services, and improving our internal operations.
  1. Communications

By providing us with your contact information, including your email address and phone number, you expressly consent to receive communications from us. These communications may include, but are not limited to:

  • Service-Related Communications: Such as notifications about your account, transactions, updates to our Services, and important security alerts.
  • Marketing and Promotional Materials: Such as newsletters, promotional offers, special deals, and information about new products or services that may be of interest to you.
  • Text Messages and Calls: We may send you text messages (SMS or MMS) or call you, including through the use of automated dialing systems, for marketing, promotional, or service-related purposes.
  • Emails: We may send you emails about updates, opportunities, news, and other information related to our Services.

You may opt out of receiving marketing and promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly. However, please note that even if you opt out of marketing communications, we may still send you non-promotional, service-related communications that are necessary for the proper functioning of your account or the Services you have requested. We reserve the right to send service-related communications.

  1. How We May Share Your Information

We may disclose your information in the following circumstances:

  • With Service Providers and Business Partners: We may share your information with third-party service providers and business partners who assist us in operating our Services, processing payments, conducting our business, or providing services to you, provided that these parties agree to keep your information confidential and use it only for the purposes for which we have engaged them.

With Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

With Affiliated Companies: We may share your information with our parent company, subsidiaries, joint ventures, or other companies under common control with us.

In Business Transfers: If we are involved in a merger, acquisition, sale of all or a portion of our assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent: We may share your information with third parties when we have obtained your consent to do so.

For Legal Protection: We may disclose your information where we believe disclosure is necessary to protect our rights, enforce our policies, respond to claims that any posting or content violates the rights of others, or protect anyone’s rights, property, or safety.

  • Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

  • Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You may request access to your personal information that we maintain about you.

Correction: You may request that we correct inaccurate or incomplete personal information about you.

Deletion: You may request that we delete your personal information, subject to certain exceptions provided by law.

Opt-Out: You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

  • California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. These rights include:

The right to know what personal information we collect about you and how we use and disclose it The right to delete certain personal information we have collected The right to opt-out of the sale of your personal information The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information provided in the “Contact Us” section below.

  • Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately.

  • International Users

Our Services are hosted in the United States and are intended for users located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our servers and service providers are located. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.

  • Third-Party Links and Services

Our Services may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Services and welcome any feedback about these third-party sites.

  • Changes to Our Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

  • Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid, such provision will be limited or eliminated to the minimum extent necessary so that this Privacy Policy will otherwise remain in full force and effect and enforceable.

  • Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

Arcadia Advance Group, LLC Email: admin@arcadiaadvancegroup.com

By using our Services, you agree to the terms and conditions of this Privacy Policy.